GSR Reno Hotel: Hotel Review
By Grace Armstrong | July 23, 2025
Grand Sierra Resort and Casino is one of Reno’s most recognized destinations, combining gaming, dining, and entertainment under one roof. With over 12,000 reviews on major platforms, GSR maintains a respectable reputation, though experiences vary by room assignment and visit timing.
While operational challenges occur during peak periods, this review examines room quality, service standards, dining options, and overall value versus competitors.
Location
Grand Sierra Resort and Casino sits in Reno, Nevada, offering convenient access to the city’s main attractions. The hotel ranks #3 out of 55 hotels in Reno according to guest reviews.
The resort provides easy access to downtown Reno’s entertainment district. Guests can reach restaurants, shops, and other casinos within a short drive.
Transportation Benefits:
- Close to major highways
- Airport accessibility
- Parking available on-site
The location works well for business travelers and tourists. Conference attendees find the resort convenient for meetings and events.
Reno-Tahoe International Airport is nearby, making arrivals and departures simple. Guests can explore the Sierra Nevada region easily from the resort.
The property offers a good balance between convenience and value. Guests enjoy the resort’s amenities while accessing Reno’s broader entertainment options.
Design And Style
Grand Sierra Resort features a modern casino hotel design with spacious interiors. The property combines contemporary elements with classic resort styling.
The lobby showcases high ceilings and open floor plans. Large windows provide natural light throughout common areas.
Room Design Features:
- Clean, updated furnishings
- Neutral color schemes
- Modern amenities
- Spacious layouts
The casino floor maintains a bright atmosphere with good lighting. Gaming areas connect smoothly to dining and entertainment spaces.
Guest rooms offer a comfortable, straightforward design. Most rooms include modern furniture and updated fixtures.
The resort’s overall style focuses on functionality. Common areas feel open and uncluttered.
Notable Design Elements:
- Contemporary lobby design
- Well-lit gaming areas
- Spacious room layouts
- Neutral color palettes
The property’s design serves its purpose as a full-service resort. Guests find the spaces practical and comfortable for extended stays.
Service And Facilities
The Grand Sierra Resort offers room service to guests staying at the property. Visitors can order food and drinks directly to their rooms.
The hotel staff receives positive feedback from many guests. Reviews mention helpful and friendly service throughout the resort.
Some guests specifically praise individual staff members for excellent service.
Key facilities include:
- Room service dining options
- Casino floor
- Multiple dining venues
- Guest services desk
The resort ranks #3 out of 55 hotels in Reno according to traveler reviews. It maintains a 4 out of 5 rating on travel review sites.
Some guests note that service standards can be inconsistent. A few reviews mention areas where service could improve.
The property caters to different types of visitors with various amenities and services. Staff members work to accommodate guest needs during their stay.
Rooms
Grand Sierra Resort offers three main room categories: Summit, A Tower, and Concierge rooms. Each provides different amenities and layouts for guests.
Summit rooms are the standard option. They feature basic hotel amenities with comfortable beds and standard bathrooms.
A Tower rooms offer more space than Summit rooms. These units typically include updated furnishings and better views of the surrounding area.
Concierge rooms represent the premium choice. They feature newly refurbished interiors with modern decor and upgraded amenities.
Guests staying in Concierge rooms receive additional services.
Room Type | Features | Price Level |
Summit | Standard amenities | Basic |
A Tower | More space, better views | Mid-range |
Concierge | Newly refurbished, premium service | Highest |
The resort accommodates families well. Parents can request adjoining rooms with connecting doors for convenience when traveling with children.
Room rates fluctuate based on season and demand. Guests can make refundable reservations to secure their preferred dates while monitoring for better deals.
Food And Drink
Grand Sierra Resort offers several dining options for different tastes and budgets. The resort features multiple restaurants and bars throughout the property.
Chickie & Pete’s stands out as a popular sports bar and restaurant. Guests praise the lobster fries and warm lobster roll.
The atmosphere works well for watching games and socializing. Grand Cafe receives positive reviews for its service and food quality.
Many visitors recommend this spot for casual dining. Rim Asian Bistro offers sushi and Asian cuisine.
Some guests have reported inconsistent service and food quality at Rim Asian Bistro. Charlie Palmer’s provides upscale dining with excellent food and service.
The resort also includes a Starbucks location for coffee and quick snacks. Room service is available for guests who prefer dining in their rooms.
Most restaurants receive good ratings for service quality. Staff members like Di, Finn, and James get mentioned positively in guest reviews.
The dining options range from casual to upscale, giving guests variety during their stay.
Value For Money
Grand Sierra Resort and Casino offers competitive pricing in Reno’s hotel market. The property ranks #3 out of 55 hotels in the area.
Room Rates Vary Significantly
- Prices can range from $94 to $309 depending on dates
- Weekend rates typically cost more than weekdays
- Special deals are often available
The resort provides value for travelers seeking amenities beyond basic lodging. Guests get access to casino gaming, multiple restaurants, and entertainment venues.
What You Get For Your Money:
- Large hotel rooms with modern updates
- Full casino with table games and slots
- Several dining options on-site
- Entertainment and event spaces
Some guests find the pricing worth the investment for the complete resort experience. Others feel the rates don’t match the older property’s condition.
The hotel’s 4 out of 5 rating on travel sites suggests most visitors are satisfied with their stay relative to cost. Budget-conscious travelers may find better deals at smaller Reno properties, but they’ll miss the resort’s comprehensive amenities.
Nearby Competition
Grand Sierra Resort competes with several other hotels in the Reno area. The property ranks #3 out of 55 hotels in Reno according to TripAdvisor reviews.
Atlantis Casino Resort is a major competitor nearby. Many guests compare the two properties when choosing accommodations.
Atlantis offers looser slot machines and better comps for slot players compared to GSR. Other area hotels include numerous options within walking distance.
TripAdvisor lists 125 hotels near Grand Sierra Resort, giving visitors many choices.
GSR’s main advantages include:
- Large property with 1,995 rooms
- Extensive gaming and entertainment options
- Free airport transportation
- Multiple dining venues
The competition has increased recently as Reno becomes more popular with tourists and business travelers. This has led to higher occupancy rates across the area.
Room rates at GSR range from $117 to $421 per night. This pricing puts it in the mid-range category compared to other Reno hotels.
Final Verdict
Grand Sierra Resort ranks as Reno’s third-best hotel among 55 properties. Travelers give the resort a solid 4 out of 5 rating.
Key Strengths:
- Strong VIP host program
- Extensive casino facilities
The resort provides good value for money. Its convenient Reno location attracts many guests.
Rating Breakdown:
- Service: Excellent VIP hosts
- Facilities: Full-service casino resort
The hotel offers competitive pricing. Guests enjoy easy access to Reno attractions.
The property receives positive feedback from guests. Many visitors return multiple times, showing loyalty to the brand.
GSR suits casino enthusiasts and leisure travelers. The hotel offers standard amenities for its price point.
Staff members earn regular praise in guest reviews.
Best For:
- Casino gaming
- Weekend getaways
Business travelers and families visiting Reno also find the resort appealing.