Hyatt Ziva Cap Cana: Hotel Review

Located in the Dominican Republic’s Cap Cana region, Hyatt Ziva Cap Cana is one of the area’s most popular all-inclusive resorts. The resort offers a comprehensive all-inclusive experience with multiple dining options and extensive facilities.

Rooms cater to both families and couples. Guest feedback about upgrades like Club Level access is mixed. Some guests find it worthwhile, while others consider it unnecessary.

Location

Hyatt Ziva Cap Cana sits in the Cap Cana area of the Dominican Republic. This location puts guests close to Punta Cana’s main attractions.

The resort is about 20 minutes from Punta Cana International Airport. This makes travel easy for most guests.

Beach Access

• Direct beachfront location
• Private beach area
• Clear Caribbean waters

Guests can walk right from their rooms to the sand. The hotel sits on a beautiful stretch of coastline.

Nearby Attractions

• Cap Cana Marina (5 minutes)
• Punta Espada Golf Course (10 minutes)
• Downtown Punta Cana (15 minutes)

The location offers both privacy and convenience. Guests enjoy a quiet beach setting while still reaching restaurants and shops easily.

The resort can arrange transportation to local attractions. Getting to nearby sites and activities is simple.

The area around the hotel is safe and well-developed. Security is good, and the neighborhood caters to tourists.

Design And Style

The Hyatt Ziva Cap Cana features modern Caribbean architecture with clean lines and tropical elements. The resort’s white and cream exteriors blend with the natural beachfront setting.

Interior Design Features:

• Contemporary furnishings with local Dominican touches
• Neutral color palettes with bright accent pieces
• Natural materials like wood and stone
• Open-concept layouts maximizing ocean views

The property maintains a sophisticated yet relaxed atmosphere. Common areas have elegant tile work and high ceilings for an airy feel.

Guest rooms follow the same design philosophy. Rooms include modern furniture, marble bathrooms, private balconies or patios, and tropical-inspired artwork.

The resort’s landscaping complements the architecture. Lush gardens and palm trees line walkways between buildings.

Pool areas feature stylish cabanas and modern lounge furniture. The overall look feels upscale without being pretentious.

The design balances luxury amenities with Caribbean charm. Spaces feel refined and comfortable for both families and couples.

Service And Facilities

Staff members at Hyatt Ziva Cap Cana are friendly and attentive. The resort delivers exceptional service throughout the property.

Guests can choose from multiple pools. Each pool area offers a different vibe and activity level.

Dining options include several restaurants with different cuisines. The all-inclusive plan covers meals and drinks at most locations.

Club level upgrades provide exclusive perks. These include access to special areas and enhanced services.

The resort maintains high safety standards. Security measures are present but not intrusive.

Room service is available for guests who prefer dining in their rooms. The service operates efficiently and offers standard menu items.

Key facilities include:

• Multiple swimming pools
• Various restaurants and bars
• Fitness center
• Spa services
• Beach access
• Kids’ activities

The property offers family-friendly amenities. Activities and facilities cater to different age groups.

Rooms

Hyatt Ziva Cap Cana offers spacious accommodations with modern amenities. Standard rooms feature ocean or garden views.

Room Features:

• Private balcony or terrace
• Air conditioning
• Flat-screen TV
• Mini-fridge
• Coffee maker
• Safe

The resort provides different room categories. Junior suites offer more space for families or couples.

Popular Room Types:

• Ocean View King — Direct ocean views with king bed
• Garden View Double — Pool or garden views with two beds
• Junior Suite — Separate living area with sofa bed

Club level rooms include access to exclusive areas and premium services. These rooms provide perks like priority check-in and upgraded amenities.

Bathrooms feature marble finishes and walk-in showers. Most rooms also include a soaking tub.

Room service operates 24 hours daily. Housekeeping staff maintain high cleanliness standards.

Guests can request connecting rooms for families. The resort tries to accommodate special requests during booking or check-in.

Food And Drink

Hyatt Ziva Cap Cana offers excellent dining options. The resort features multiple restaurants serving various cuisines.

Chinola stands out as the top restaurant on the property. Guests praise its outstanding service and food quality.

The all-inclusive dining program allows guests to enjoy specialty restaurants without extra charges. Some venues require reservations.

Food Quality Highlights:

• Fresh ingredients and well-prepared dishes
• Variety of international cuisine options
• Consistent quality across all dining venues
• Accommodating to dietary restrictions

The resort maintains high standards for food and beverage service. Staff members are attentive and knowledgeable about menu items.

Bartenders serve quality spirits and cocktails throughout the property. Drinks complement the dining experience.

Most guests consider this some of the best resort food in the Dominican Republic. Dining is a highlight of the stay.

Value For Money

Hyatt Ziva Cap Cana offers fair value for money. The resort ranks #9 out of 598 hotels in Cap Cana with a 4 out of 5 rating.

The all-inclusive package covers meals, drinks, and activities. Guests can access multiple restaurants and bars without extra charges.

What’s included:

• All meals and snacks
• Premium beverages
• Water sports equipment
• Entertainment programs
• Wi-Fi access

Room rates vary by season and booking timing. Peak season prices are higher but still competitive with similar resorts.

The beachfront location and modern facilities justify the cost. Guests get access to a private beach, multiple pools, and quality dining.

Club Level rooms cost more. Some guests find the upgrade worth it for perks like priority dining reservations, while others do not.

Families benefit from the all-inclusive structure. Children’s meals and activities are covered.

Nearby Competition

Cap Cana has 598 hotels competing for guests. Hyatt Ziva Cap Cana ranks #9 in this crowded market.

Key Competitors Include:

• LOPESAN resort
• Multiple all-inclusive resorts in the area
• Various luxury hotel chains

Many hotels offer similar amenities like pools, restaurants, and beach access. The region has become highly competitive with new properties opening regularly.

What Sets Hotels Apart:

• Service quality
• Room categories
• Dining variety
• Beach access

Hyatt Ziva maintains its position through brand recognition and consistent quality. Guests often compare it directly to nearby resorts when booking.

Some travelers specifically choose between Hyatt Ziva and LOPESAN properties. The competition encourages all hotels to improve their offerings and maintain guest satisfaction.

Final Verdict

Hyatt Ziva Cap Cana delivers a solid all-inclusive experience for families and couples. The resort ranks #9 out of 598 hotels in Cap Cana with consistent 4 out of 5 ratings.

Strengths:

• Family-friendly amenities and activities
• Quality dining options across multiple restaurants
• Beautiful beachfront location with clear waters
• Attentive service from staff members

Areas for improvement:

• Club Level upgrades provide limited additional value
• Some rooms need updating
• Pool areas can get crowded during peak times

The resort works best for families with children ages 0-9. Parents appreciate the kids’ programs and safe environment.

Adults enjoy the variety of dining and entertainment options.

Best for: Families seeking a reliable all-inclusive experience
Skip if: You want adults-only luxury or cutting-edge amenities