Secrets Moxche: Hotel Review

Grace Armstrong

By Grace Armstrong | July 23, 2025

Secrets Moxche Playa del Carmen is a popular adults-only resort in Mexico’s Riviera Maya that consistently ranks among the top 30 hotels in the area. Current rates start around $788 per night, positioning it as a mid-to-upper range option in Playa del Carmen.

This review covers the Secrets Moxche experience including room quality, dining variety, service standards, location, facilities, and comparisons to nearby resorts.

Location

Secrets Moxche sits in Playa del Carmen along Mexico’s Riviera Maya coast. The hotel provides direct beach access to the Caribbean Sea.

Distance to Key Areas:

  • Downtown Playa del Carmen: 10-15 minutes by car
  • Cancun Airport: 45 minutes drive
  • Xcaret Park: 5 minutes away

The resort occupies a quieter stretch of beach south of the main tourist zone. Guests can walk along the shoreline or take a short taxi ride to Fifth Avenue’s shops and restaurants.

Nearby Attractions:

  • Xcaret eco-park
  • Xel-Há natural aquarium
  • Tulum ruins (45 minutes)
  • Cozumel ferry terminal

The location gives guests easy access to popular Riviera Maya attractions. Transportation options include hotel shuttles, taxis, and rental cars.

The beachfront setting has calm waters suitable for swimming. Guests can enjoy both resort amenities and explore local attractions without long travel times.

Design And Style

Secrets Moxche features a modern design with Mexican influences. The resort’s architecture has clean lines and sophisticated styling.

Key Design Elements:

  • Modern beachfront architecture
  • Upscale furnishings
  • Stylish common areas and lounges
  • Well-designed pool areas

Guest rooms feature modern decor with quality materials and finishes. Each space creates a refined atmosphere.

Common areas show thoughtful design choices. The lobby, restaurants, and bars reflect the resort’s upscale aesthetic.

Design Highlights:

  • Lobby: Spacious with modern furnishings
  • Restaurants: Stylish dining environments
  • Pool Areas: Comfortable seating and well-planned layouts
  • Guest Rooms: Contemporary design with quality finishes

The design appeals to guests seeking a sophisticated beach resort. The property’s visual appeal impresses visitors who appreciate modern amenities.

Service And Facilities

Secrets Moxche delivers strong service. Staff members receive praise for their helpful attitude and quick responses.

The resort offers multiple dining options with international cuisine. Guests can choose from several restaurants and bars.

Key Facilities Include:

  • Multiple swimming pools
  • Full-service spa
  • Fitness center
  • Beach access
  • Various dining venues
  • Pool and beach bar service

The hotel provides 24-hour room service. Housekeeping cleans rooms daily and maintains high standards.

Entertainment options include live shows and daily activities. The facilities cater to adult guests seeking both relaxation and recreation.

Some guests note inconsistent service standards. However, most visitors find overall service quality meets expectations for an all-inclusive resort.

The property’s facilities support both active and relaxing vacation styles. Most guests give positive feedback for pool service and beach amenities.

Rooms

Rooms at Secrets Moxche offer modern comfort with ocean or garden views. Each suite includes a king-size bed, marble bathroom, and private terrace or balcony.

Standard amenities include:

  • Mini-bar restocked daily
  • Air conditioning
  • Flat-screen TV
  • Wi-Fi access
  • Room service

Suites feature contemporary Mexican design with neutral colors and wood accents. Bathrooms have rainfall showers and premium toiletries.

Room categories available:

  • Junior Suite Ocean View
  • Junior Suite Garden View
  • Master Suite Ocean Front
  • Presidential Suite

Ocean view rooms provide direct beach access and Caribbean views. Garden view suites overlook tropical landscaping and pool areas.

Storage space includes built-in closets and dresser drawers. Rooms stay cool and quiet with effective air conditioning and soundproofing.

Housekeeping keeps rooms clean with daily service. Beds are comfortable with quality linens and pillows.

Room service is available 24 hours a day. Private terraces offer outdoor seating for relaxation.

Food And Drink

Secrets Moxche features multiple dining options across the resort. Restaurants serve varied cuisines with decent portions and presentation.

The food receives mixed reviews from guests. Some praise the taste and variety, while others find it average for an all-inclusive resort.

Dining Options The resort offers:

  • French cuisine
  • International buffet
  • Specialty dining venues

Beverage Service The all-inclusive package covers both alcoholic and non-alcoholic drinks. Guests report good quality cocktails and beverages.

Service Experience Restaurant staff provide attentive service during meals. Wait times depend on the venue and time of day.

The lagoon area offers dining with scenic views. Most restaurants require reservations for dinner.

Value For Money

Secrets Moxche Playa del Carmen ranks #25 out of 294 hotels in Riviera Maya. This ranking suggests decent value for the price.

The all-inclusive rate covers meals, drinks, and basic amenities. Most guests find the food quality acceptable for the price point.

What’s Included:

  • All meals and snacks
  • Premium beverages
  • Pool and beach access
  • Basic entertainment

The Preferred Club upgrade costs extra. Many guests report the additional perks do not justify the higher price.

Room quality varies. Some guests get recently renovated suites, while others receive older rooms needing updates.

Price Considerations:

  • Peak season rates are high
  • Off-season offers better deals
  • Compare with similar resorts in the area

Some recent reviews suggest the property may not deliver premium experiences that match higher-end pricing. Budget-conscious travelers might find better value at comparable resorts nearby.

Nearby Competition

The Riviera Maya area offers many resort options near Secrets Moxche. The hotel ranks #25 out of 294 hotels in the region.

Impression Moxché by Secrets is the closest competitor. This sister property ranks higher at #7 in the same area.

Main differences include:

  • Impression Moxché: Higher ranking, newer facilities
  • Secrets Moxche: More established, larger guest capacity

Other nearby resorts compete for the adult-only market. The area has over 1,300 hotel options nearby.

Location advantages help Secrets Moxche maintain its position. The Playa del Carmen setting provides easy access to attractions and transportation.

Guests often compare these properties when booking. The choice depends on budget, amenities, and availability during travel dates.

Final Verdict

Secrets Moxche stands out as a solid choice for adults seeking a refined all-inclusive experience in Playa del Carmen. The property excels in several key areas that matter most to guests.

Strengths:

  • Beautiful, well-maintained resort grounds.
  • Excellent service quality.
  • Prime location north of Playa del Carmen.
  • Modern facilities and amenities.

Areas for improvement:

  • Food quality receives mixed reviews.
  • Some guests report inconsistent dining experiences.

The hotel ranks #25 out of 294 properties in Riviera Maya. It holds a 4 out of 5 rating.

Best for: Couples who prioritize beautiful surroundings and great service.

Consider alternatives if: Food quality is your top priority for the vacation.

Secrets Moxche offers luxury and relaxation. Travelers who value ambiance and service will appreciate this resort.